Exchange - Returns - Contact & FAQ’s

Ladies Size Chart

2/XS - 4-6/S - 6-8/M - 10/L - 12/XL

Customer Service

Call us toll free at 1-888-765-7117

USA Return/Exchange Policies

We want you to be happy with your purchase. You may return any unworn, unwashed, and unaltered item for a full refund or exchange within 14 days of purchase. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with all hang tags affixed and with the receipt or proof of purchase

Please send your Return/Exchange request to concierge@oatscashmere.com to have a prepaid FedEx shipping label emailed to you.

Items purchased on sale are final and non-refundable

If you have any questions, give us a call at 1-888-765-7117

International Orders

Oats Cashmere has partnered with a trusted third-party company, International Checkout, to fulfill orders for our international customers. Simply put the items you wish to purchase in our Shopping Cart and choose the "International Checkout" option. You will complete your order on the secure International Checkout page. You may pay by credit card, PayPal or bank transfer. International Checkout will process your order, including billing, shipping and customer service. Once you place your order, please direct all inquiries to International Checkout at support@internationalcheckout.com

WHICH COUNTRIES DO YOU SHIP TO?

International shipping is currently available WORLDWIDE from Oats Cashmere. Our third party vendor, International Checkout, will ship to all destinations around the world including APO / FPO addresses.

CAN I CHECK THE STATUS OF MY INTERNATIONAL ORDER?

To check the status of your order or track your package, please login to your International Checkout account at: https://www.internationalcheckout.com/login.php.

WHO SHOULD I CONTACT WITH QUESTIONS ABOUT MY INTERNATIONAL ORDER?

All inquiries regarding your international order should be directed to International Checkout at:

EMAIL: support@internationalcheckout.com

Please visit the International Checkout Customer Servicepage for more information and phone numbers in your area.